We believe that the medical industry plays a vital role to the welfare and the health of the people we serve.
We also believe, and currently practice it, that it is within our ability, to provide a solution to the medical industry, that enables each practitioner, whether medical doctor or dentist, small or great, to focus on that which makes the difference, by improving the health of each individual patient.
Because we know that each individual patient is important to the practitioner, we keep those standards ourselves, by placing a high value on the relationship we have with each practice who is registered with us.
- We do that by being a fast and effective medical administration bureau, and we deliver!
- All our clients receive a personal consultant, which handles the medical claims, whilst giving regular feedback, resulting in each practice/clinic receiving personal and individual attention
- A specialized consultant who only works with debt collection handles the practices’ debt directly
- We maintain a close bond with each practice/clinic, great and small alike, and treat all practices with equal diligence, and deliver an excellent service to all our Dr’s/Practitioners
- Our employees are regularly up dated with the billing of accounts and changes in the Medical Aid industry
- All of our employees go on regular medical courses at Elixir/MediSwitch for additional training
- We have the latest billing technology in the medical industry that enables us to capture data, send the medical claims through and receive feedback much faster than it would usually take for the practise to do it themselves.