Submission of claims

Though most practises has developed a system for the submissions of claims, EKB have spent years of perfecting the most efficient management system, taking care of various admin functions.



Claims are therefore submitted to medical aids immediately after it has been processed. The medical aid confirms receipt within 24 hours after submission.

After the medical aid received the claims, they process the claims for payment and depending on availability of funds, the medical aid will start the payment process.


Note to all medical practitioners
January 10, 2019

Dear practitioners, please take note that due to an administrative platform change, some MEDiPOS members’ medical scheme numbers will change with effect from 1 January 2019

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