FAQ

Why use a medical bureau?

Save practice time and money like stationary, telephone bills, and internet costs along with many admin expenses and overheads. More time can be spent on your practice and patients without the worry of admin problems that often arises with the Medical Aids. Outstanding patient costs can also be avoided with our systems, resources and the services we render.

 

Save time and money on purchasing a medical billing program and sending employees for courses to operate them. The practitioner literally saves thousands in monetary value by using EKB Medical bureau as it’s preferred medical claims management partner.

 

What are the costs?

The only cost to the practice is a fixed percentage fee EKB Medical charge, on the monthly payments the practice receive.

EKB Medical also guarantees the lowest percentage fee, resulting in a win-win position for both the bureau and the practice.

 

 

What are my expectations from EKB Medical?

 

  • Practice management
  • Submission of claims
  • Follow up on outstanding payments
  • Improvement on practice/clinic’s cash flow

 

How will my medical claims be collected?

Electronically on a daily basis

By consultant as arranged with the bureau

 

When and how does the data get captured and managed?

Medical claims will be processed and submitted immediately after collection.

We get immediate feedback from the medical aids as they inform us on:

 

  • Whether the claim will be paid,
  • And how much is going to be paid

 

Where we are informed that the account is not going to be paid, we immediately arrange payment with the patient.

News

Note to all medical practitioners
January 10, 2019

Dear practitioners, please take note that due to an administrative platform change, some MEDiPOS members’ medical scheme numbers will change with effect from 1 January 2019

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