Patients are often sensitive on the privacy of personal information, and South African law protects the patient’s rights with equal importance. Confidentiality therefore is one of the factors that we take very seriously, as we continue to stay up to date on securing the information presented to us.
Our employees sign a confidentiality act so you can be rest assured that no information of your practice/clinic or patients will be leaked to the public.
Apart from the human factor, have we made sure that the servers are protected with adequate security, leaving no opportunity for any sensitive information to be viewed other than those authorised.
Back-up and Security
A full back-up of the whole data set is made on a daily basis, along with a major backup of all systems once a week, giving all our clients the assurance that all data is safe at all times. The back-up is stored on secured servers off-site, minimizing the risk of data loss at any given time.